Terms & Conditions

  1. The customer is responsible for all equipment hired, this applies from the time of receipt until it has been returned and checked. If the returned equipment has any breakages or missing items this may affect the deposit refund.
  2. Orders should be checked upon delivery, allowing us to make a note on the Receipt of Goods for any damages or missing items. Goods will be checked when returned to our premises unless otherwise requested.
  3. All prices are excluding VAT when quoted, and all orders are subject to VAT.
  4. If you do not hold an account with Denby Hire, orders will be excepted strictly based on making a full payment prior to the delivery of goods.
  5. We require at least 14 days notice prior to delivery of order. Full payment must be received 3 days before delivery.
  6. Payment options are; cash, Switch, Visa, Master Card or cheque.
  7. An order has been accepted by the company when the customer receives a processed order confirmation.
  8. If access isn’t possible when delivering or collecting goods at an agreed time and place an additional charge will be incurred.
  9. Delivery and collection will be quoted upon request.
  10. All equipment hired is for indoor and storage use only, unless otherwise specified. Please note damage caused by dampness or wetness will be charged.
  11. A washing up service is available at the charge of 20% of the order value. If you wish to not include this service in your order all equipment should be returned clean. If items are returned dirty without prearrangement, a 20% charge may apply.
  12. The prices specified on our price list are per item.
    • Hire period of 3 days
    • If you are planning on hiring for a longer period of time, the cost will be calculated upon application, please contact the office.

Only use the Equipment for its proper purpose in a safe and correct manner in accordance with any operating and/or safety instructions provided to or supplied to the Hirer.

Denby Hire take no responsibility for any injury caused by use of goods and equipment hired.

Opening Hours: Our office opening hours are Monday – Friday 8:30am – 5:00pm.